Sequoia’s Service Commandments
Sequoia exists to provide the greatest value and the best service experience to our clients and their people.
Each Sequoia team member will:
- Keep all promises
- Be responsive
- Be personally responsible
- Be an advocate for clients
- Build real relationships
- Plan ahead and be proactive
- Design, implement, and maintain systems
- Be accurate
- Innovate
- Be knowledgeable
- Create extraordinary value by educating others